Q8/Tango Electric
Expanding a fuel app into a seamless mobility platform for EV drivers
Q8 helps thousands of drivers manage fuel and EV charging in one place. Their app needed to grow from a fueling tool into a full mobility platform without alienating existing customers. The new EV features run on a shared, brand-aware design system that serves both Q8 and Tango electric, letting drivers search stations, start sessions, and pay in-app. All built on a scalable foundation ready for whatever mobility service comes next.
- Role
- Product Designer
- Timeline
- 2024 – Now
- Skills
- Product DesignDesign SystemsPrototypingUser Testing
The challenge
Q8 is transforming from a fuel company into a broader mobility provider. The challenge was to expand the existing app (built for fueling, loyalty, and station navigation) with EV features.
Drivers needed to locate charging stations, start and stop charging sessions, handle payments, and see real-time availability. All of this had to be implemented while keeping the app intuitive and consistent with the experience that fuel customers already enjoy.
Solution
We introduced a full set of EV features to the Q8 app. Users can now find charging stations, check real-time availability and pricing, start and stop charging sessions, and pay directly in the app.
These new services were designed to integrate seamlessly with the existing fueling and loyalty features, ensuring a smooth and consistent experience for all users. The update positions Q8 as a mobility platform, not just a fuel provider, and addresses the needs of both EV and traditional drivers.
Approach
We began with competitor research and user flow mapping to understand EV driver behavior. New screens and interactions were designed, and the Q8 design system was expanded with EV-specific components, keeping brand consistency intact.
Close collaboration with product managers, developers, and backend teams ensured smooth integration of real-time charging data, session management , and in-app payments. Prototypes were iteratively tested and refined with stakeholders, resulting in a seamless EV experience within the app.
Outcome
The Q8 app now serves both traditional fuel customers and EV drivers, transforming it into a full mobility platform.
This strengthens Q8’s positioning in the mobility market and delivers clear value to customers by simplifying fueling and charging journeys. The modular design of the EV features also provides a scalable foundation for future mobility services, allowing the app to evolve alongside changing customer needs.
